Privacy Policy - FrictionFind

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Account information (name, email, password)
Product URLs and descriptions you submit for testing
Synthetic persona test results and feedback
Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends and usage

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted in transit using industry-standard protocols.

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings. Our cookies are used for authentication, preferences, and analytics.

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our operations
To comply with legal obligations
To protect our rights and safety
With your consent

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt-out of marketing communications

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Retention periods vary based on your subscription plan as outlined in our pricing page.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: privacy@frictionfind.com